Terms & Conditions

Standard Terms and Conditions:

  • Standard Terms and Conditions will apply if there is no specific terms and conditions for items purchased.
  • In the event of non-delivery order due to incorrect details or recipient is not at the location of delivery, a fee of $15 will be imposed for each subsequent re-delivery
  • No delivery to Sentosa, Jurong Island, Pulau Ubin or any other islands
  • Advanced orders must be received at 2 working days before delivery
  • If job is accepted less than 2 working days to delivery date/timing, we will confirm the availability and reserve the right to cancel the order and refund.
  • A cancellation fee of 50% of selling price will be levied on orders cancelled upon confirmation
  • As flowers are seasonal, substitution may be necessary to ensure your order arrives on time. Our florists will substitute a similar element of equivalent or greater value, but will ensure the overall color scheme, size and shape.
  • As flowers are natural products, colors may vary from that shown on our photo reference. However, our florist will make every effort to maintain color scheme, size and shape.